Support back to normal

by Salami1_1 in website at February 18, 2012, 5:03 am

In case you didn't noticed it yet (of just haven't had any need for our support) all is back to normal since 2 days already.

We are going to launch a website spokesperson soon on the website the help our visitors navigate through our website more quickly and easily with just somebody telling you where to go next, how easy is that?!

We have re-written a part of our Unlock by Codes system to make it more compatible and easier to adapt as we noticed a small problem in last couple days but this has been fixed ... Read More -->

Travel day - 1 day no support

by Salami1_1 in website at February 14, 2012, 5:05 pm

Tomorrow (15 feb 2012), support will not be able to respond to any support tickets due travel (12:15 hours of flying). All tickets will be replied Thursday the next day.

The new exclusive Unlock by codes Europe service is running smooth and the turn around time is actually pretty good, it is currently a little over 13 hours, which is a lot better then the announced 24 - 48 hours. We are happy to be one of the very few websites still delivering this service and above all this fast!

Our SRS software is going bigger and bigger now it is not ... Read More -->

All outstanding unlock by IMEI

by Salami1_1 in updates at February 7, 2012, 8:05 am

So finally we are happy to be able to announce that all unlock codes for the outstanding unlock by IMEI Europe orders have been delivered.

Later today we will activate the new Unlock by IMEI Europe product with the new delivery time and price.

All old (and fast) Europe servers are dead now. The new service has a delivery time of 1 to 2 days and will be more expensive. The exact price will be set later today.

Other news we have released the SRS realtime API for code calc for:
Alcatel
Alcatel Modems
Blackberry (By PRD all PRD's supported; or by MEP)
ZTE1
ZTE2 Android
ZTE3 new ... Read More -->

Samsung by codes Europe Update

by Salami1_1 in website at February 4, 2012, 12:29 am

So unfortunately still no codes delivered today, even the exclusive back-up service we have access to for European unlock codes refuses services so far. We realize some of you have been waiting for the unlock codes quite some time now so we decided to offer the following options from now:
- Full refund
- Change to unlock by cable + partial refund to make up for difference in product price
- Some more waiting

We don't expect codes to be delivered over the weekend at all so next best chance is Monday but well so far we have been ... Read More -->

Samsung by IMEI update

by Salami1_1 in updates at January 31, 2012, 8:48 pm

Following on our previous message about the Samsung by IMEI Europe delays here is a new update.

3 days ago all Samsung unlock by codes Europe went down world wide (for all websites) and today we are happy to announce we are one of the VERY few websites who are able to deliver unlock by Europe again. However the deliver time is now (back to) 24 - 48 hours. The average calculated time on the website is an indication about last 10 delivered orders so this is currently NOT correct. When the first orders will be delivered after ... Read More -->

Unlock by IMEI Europe delays

by Salami1_1 in website at January 30, 2012, 10:17 pm

The Unlock by IMEI (unlock by codes) Europe service is undergoing some delays due maintenance on the code processing servers. This maintenance will be finished tomorrow and all will be back to normal. Still outstanding orders will then also be delivered. Our apologies for the delays. ... Read More -->

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