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Welkom op de SRS blog. Op deze blog houden we onze klanten en propect klanten up-to-date met alle SRS gerelateerde producten. We bieden 2 RSS feeds voor u gemak. Een met alleen de SRS software updates and de andere met alle SRS gerelateerde nieuws inclusief website and andere service updates. Klik hier om al het laatste SRS nieuws in je email te krijgen via Feedburner (of ga direct naar onze RSS feed url).
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Samsung by codes Europe Update
by Salami1_1 in website at February 4, 2012, 12:29 am
So unfortunately still no codes delivered today, even the exclusive back-up service we have access to for European unlock codes refuses services so far. We realize some of you have been waiting for the unlock codes quite some time now so we decided to offer the following options from now:
- Full refund
- Change to unlock by cable + partial refund to make up for difference in product price
- Some more waiting
We don't expect codes to be delivered over the weekend at all so next best chance is Monday but well so far we have been ... Read More -->
Samsung by IMEI update
by Salami1_1 in updates at January 31, 2012, 8:48 pm
Following on our previous message about the Samsung by IMEI Europe delays here is a new update.
3 days ago all Samsung unlock by codes Europe went down world wide (for all websites) and today we are happy to announce we are one of the VERY few websites who are able to deliver unlock by Europe again. However the deliver time is now (back to) 24 - 48 hours. The average calculated time on the website is an indication about last 10 delivered orders so this is currently NOT correct. When the first orders will be delivered after ... Read More -->
Unlock by IMEI Europe delays
by Salami1_1 in website at January 30, 2012, 10:17 pm
The Unlock by IMEI (unlock by codes) Europe service is undergoing some delays due maintenance on the code processing servers. This maintenance will be finished tomorrow and all will be back to normal. Still outstanding orders will then also be delivered. Our apologies for the delays. ... Read More -->
Support is back
by Salami1_1 in website at January 29, 2012, 2:54 am
Support is back from vacation, we have started responding to all outstanding support tickets today and the rest will be answered tomorrow (Sunday). All systems have been running without any problems this week and more new updates will follow soon. ... Read More -->
Support away time
by Salami1_1 in website at January 20, 2012, 9:11 pm
As announced a couple days before support will be less available starting now. I think we will be able to check tickets again Sunday or Monday. However still be aware we have limited access to our systems so there is only so much we can do on our holiday! Please as always: PLEASE carefully READ the instructions and the delivery email. More then 95% of ALL problems can easily be solved by just carefully reading the instructions. Help yourself, read the instructions and you will have a simlock free Samsung that much faster! All the best and warm regards from the snow! SRS ... Read More -->
pre announcement: Away time
by Salami1_1 in website at January 18, 2012, 10:58 pm
From Friday 20th January until 29th our support will be available less then normal. Support replies can take up to 3 days during this period. Please as always just make sure you read the instructions carefully, if you really followed the instructions step by step open a support ticket. We will try to reply as fast as possible during our away time.
Thank you for your understanding!
All our services will continue without interruption.
... Read More -->